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Ah — the Pomegranate Error (EA FC Mobile)
A calm, concise, interactive troubleshooting guide for Head-to-Head (H2H) matches.
This post gathers the common causes and step-by-step remedies. Click an item to expand — keep a steady hand and a skeptical eye as you try each fix.
π§ Troubleshooting Steps
- Check Your Internet Connection
Use stable Wi‑Fi where possible. Run the network check below and try switching between Wi‑Fi and mobile data.
- Clear Cache and Restart the Game
Android: Settings → Apps → EA FC Mobile → Storage → Clear Cache. iOS: Force quit and relaunch the app.
- Switch Servers
If the option exists, try a different server/region to avoid overloaded regional nodes.
- Update or Reinstall
Ensure the app is updated; if problems persist, reinstall to remove corrupted files.
- Check EA Server Status
EA occasionally takes services down for maintenance; check EA Help or X/Twitter (@EAHelp).
- VPN Workaround (last resort)
Some players find a nearby VPN region helps. Use this only if you trust the VPN provider.
π© If Problem Persists — Contact EA Help (click to expand)
Provide your EA ID, device model, OS version, and a short log of when the error occurs (matchmaking start vs mid‑match). Use the template below to email or copy into support chat.
Quick checklist
Progress is saved locally in your browser.
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